The newly released 2022 Incentive Travel Index (ITI) reports that, overall, the incentive travel industry is strong....
Research / Decision Drivers 2022: Elevating the Experience
As we enter 2023, COVID concerns have subsided, while workforce issues take on increased urgency. Given one of the most challenging labor markets in history, incentives are an increasingly critical business strategy to help organizations attract, retain, and build culture.
The IRF partnered with researchers at the University of South Carolina and Hong Kong Polytechnic University to conduct a series of experiments studying the relationship between employee satisfaction and engagement and turnover in the hospitality industry.
