The IRF's first-ever study focused solely on the European market explores trends in European attendee...
Research / IRF Webinar: Metrics of Success for Incentive and Reward Programs
by Incentive Research Foundation
Join us as we examine how businesses are measuring, reporting, and defending the benefits of incentive programs during the IRF’s Metrics of Success Webinar. Stephanie Harris, IRF President, and Rick Garlick, IRF Chief Research Advisor, will discuss how, even before the global pandemic, the industry was starting to place more focus on hard metrics showing return on investment. They’ll also discuss why it’s critical to present your program as a driver of performance and revenue by using a strong combination of hard and soft metrics.
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The study explores the importance of designing programs that foster timely, frequent, sincere, and consistent recognition that drives employee engagement and satisfaction.
This report explores the perception and priorities around sustainability from the perspective of European incentive program designers, third parties, hotels, corporate leadership, and incentive travel participants.
