The study explores trends in attendee preferences, factors in destination selection, and how incentive travel...
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BICH-LIEN KALDAHL recently retired from United Airlines after 31 years in aviation sales and management. She was a Meeting, Incentive & Group Sales Manager, a position she had held for over 16 years combined with Continental & United Airlines. In this role, Ms. Kaldahl seeked out and facilitated corporate, group, incentive and meeting travel. She worked closely with many tourism offices and Convention Visitor Bureaus to help increase meeting and group business worldwide. Prior to this, Ms. Kaldahl held positions of increasing responsibility in the Continental Sales organization in Baltimore, Washington DC and Chicago. Ms. Kaldahl is very involved with the hospitality industry and was the SITE Chicago Chapter President in 2007 and 2008 and SITE Leadership Council in 2007. She is a member of MPI, PCMA, FICP and SITE.