2020 Incentive Industry Travel Index

External shocks bring powerful moments of change, creating new norms. During a widespread pause on travel, the incentive travel sector has sought its bearings, wondering what incentive travel will look like on the other side.

Reward Preferences: Making a Lasting Impact on Incentive Program Participants

The study examines which rewards employees prefer the most, which rewards employers use most frequently, and which rewards most closely correlate to motivation.

What Top Performing Financial Services Companies Do Differently in Incentives and Rewards (2020)

The study identifies the non-cash rewards strategies and tactics used by top performing financial services companies and provides benchmarks and best practices.

Incentive Program Design for Crisis Recovery

A study of strategies and best practices for incentive program design. Offers insights into how organizations can use incentives to address the immediate challenges presented by the pandemic and how incentives can accelerate recovery.

What Top Performing Technology Companies Do Differently in Incentives and Rewards (2020)

The study identifies the non-cash rewards strategies and tactics used by top performing technology companies and provides benchmarks and best practices.

What Top Performing Manufacturing Companies Do Differently in Incentives and Rewards

A deep dive into the results of the manufacturing / automotive segment included in the 2020 IRF Top Performer Study.

IRF Pulse Survey: COVID’s Impact on the Incentive Travel Industry (July 2020)

The IRF fielded a study in July 2020 to understand the ongoing impact on 2020 programs, and when industry professionals believed incentive travel for of various group sizes would return.

IRF Pulse Survey: COVID-19’s Impact on Rewards & Recognition

This May 2020 study reported the impact of COVID-19 on employee and channel reward and recognition programs

COVID-19 and Disruption in the Incentive Travel, Meetings and Events Industry: Adaptation and Recovery

The report reviews threats to running incentive programs, including COVID-19, weather, travel hazards, politics, economic downturns. With a focus on the impact of COVID-19 on the industry, the report provides strategies for business survival and recovery.

Metrics of Success for Incentive and Reward Programs

While there have been unprecedented changes since this study was conducted, the study shows companies were increasingly pushing for higher accountability for their incentive programs.

IRF Pulse Survey: COVID-19s Impact on the Incentive Travel Industry (April 2020)

The IRF fielded a survey in April 2020 of more than 250 incentive providers, both third parties and corporate end users, who responded with insights into the disposition of their incentive travel award programs as a result of COVID-19.

Infographic: The 2020 Top Performer Study

The IRF’s signature study The 2020 Top Performer Study shows that the most successful companies have increased their support for incentive programs on numerous levels since the previous study was conducted approximately a year earlier. While companies identified as ‘Top Performers’ show an increased advantage in their engagement with incentive programs, ‘Comparator’ companies have increased…